This Privacy Policy explains how Vegas Hero, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to players residing in the United Kingdom. Please read this page carefully so you understand your rights and our obligations.

What We Collect and Why

When you create an account, we collect information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and comply with our obligations under applicable licensing and anti-money laundering requirements. During transaction processing, we may also collect data related to the payment method you use — for example, partial card details or digital wallet identifiers — solely to facilitate secure and accurate transfers.

We also gather technical data as you navigate our web platform. This includes session logs, browser type, device identifiers, and IP addresses. We use this information to maintain the security and stability of the platform, detect unusual activity, and ensure that your experience functions as intended. Cookies are used to keep your session active and to remember your preferences; you may manage cookie settings through your browser, though disabling certain cookies may affect how parts of the platform operate.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only staff members who require access to your information in order to carry out their role are permitted to view it. We do not sell your personal data to third parties under any circumstances.

There are limited situations in which we share your data with external parties. Payment gateways process your financial transactions and receive only the information necessary to complete those transfers. Identity verification services may receive documentation you submit to confirm your identity, as required by our licensing conditions. Where we are legally obliged to do so, we may also disclose relevant data to regulatory or law enforcement authorities. All third parties we work with are required to handle your data responsibly and in accordance with applicable data protection standards.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we retain your data for the period required by our licensing authority and applicable legal obligations. Once that retention period has passed, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask us to correct inaccurate information, or to request the removal of your data where we are not legally required to retain it. To exercise any of these rights, please contact our support team through the channels available on our web platform. We will respond to your request within a reasonable timeframe.

If we make material changes to this Privacy Policy, we will notify you through our web platform or by email before those changes take effect. Continued use of the platform following notification will constitute your acknowledgement of the updated policy. If you have questions about how your data is handled, please reach out to our support team, who can direct your query to the appropriate compliance contact.